Frequently asked questions
How long does it take to ship after I order a game controller?
Right now, it's approximately two months. Each box is built to order due to the customization options that can be chosen and the current order load. We ensure each box is tested multiple times during the build process before shipping.
What can I customize on the A.S.P. controller?
I want to buy an A.S.P. game controller as a gift, do you offer gift certificates for purchase?
Does A.S.P. plan on making different controllers for other game genres?
We are always looking at how to bring more immersion to your simulation gaming experience. Check out what we're working on now by clicking here.
How do I get my CB mic to work with ATS or ETS TruckersMP?
We like to use a 3rd party program called JoytoKey, you can download it here.
What is the warranty and refund policy?
We offer a 30 day customer satisfaction gaurantee on all of our products. After that, your device has a 1 year warranty, from shipment date, that covers parts and labor at no cost. You are responsible for the shipping cost to and from our location, after the 30 day satisfaction gaurantee. If you change your mind before the shipment of your product or within the 30 day customer gaurantee, please contact us through this form or email us at firstname.lastname@example.org in order to receive a refund.